We gladly serve the DC metropolitan area. Delivery fees will be added for any delivery over 20 miles. Delivery fee will be determined by mileage and time based on mapquest. If you would like to find if a delivery charge will apply to your reservation you can check it on mapquest using zip code 20743 or give us a call 240.396.3076 to find the exact miles.
Rental Agreement/Safety Rules/Operating Instructions:
Upon making your reservation, you will receive an email with an attachment containing a copy of our "Rental Agreement, Release and Assumption of Risks" and "Safety Rules & Operating Instructions". Please read over these documents and feel free to contact us via phone or email if you have any questions. On the day of your event, our driver will have a copy of these documents and will need your signature at that time.
There is no penalty or deposit lost for a rental that is canceled due to rain or high winds as long as the cancellation takes place before our driver leaves our storage location on the way to your event. If rain or high winds are in the forecast for the day of your event, you may cancel as late as the morning of the event. We usually leave the decision up to you, but in cases of heavy rain or high wind we cannot set up an inflatable.
Methods of Payment:
Cash, MasterCard or Visa for residential customers. A company check is also acceptable for businesses, religious organizations & schools. We do not accept checks for first time customers, but do accept checks for existing customers.
The surface on which we set up the inflatable must be flat (no more than 8 inches of slope over a distance of 15 feet) and clear of any sharp objects, such as glass, sticks and rocks, as well as pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine, just be sure to let us know ahead of time
We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable inflated. We can provide a generator for an additional charge. See products section for costs.
Delivery vs. Customer Pick-up:
At this time we do not offer customer pick-up for any of our equipment. We take care of the delivery and setup.
All orders will need a 50% deposit. Payments can be made with a company check, money order, cash and credit card/debit cards. Sorry no personal checks for first time customers. The balance can be made prior to your event or by cash or company check only at the time of delivery.
Cancellation of your reservations needs to be made within 14 days of your event or you will forfeit your deposit. Reasons for cancellations are described in the rain policy.